Mobile Store-in-Store Specialist

T-Mobile US Inc.; Southgate (MI); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) plan

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Parental leave

Family building benefits

Discounts on mobile service and home

Job summary

T-Mobile US Inc. is seeking a Store-in-Store Mobile Associate to energize customer interactions in a fast-paced warehouse/club kiosk setting. You will educate customers, demonstrate products, and showcase the value of member benefits while delivering exceptional service.

The role requires strong communication and sales skills, with on-the-job training and opportunities to grow within the Un-carrier culture. Competitive base pay, training pay, and incentives are part of the compensation package.

Qualifications

• High School Diploma/GED is required.
• 6 months of customer service and/or sales experience in a retail environment is preferred.

Responsibilities

• Engage with customers in a high-traffic retail setting, educate customers, and highlight benefits.
• Complete training on store-in-store processes, products, and systems; share knowledge and support store operations.
• Build rapport with customers, drive sales activity, follow up, collect referrals, and nurture relationships.

Skills

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction

Product Knowledge

Leadership

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

Education

High School Diploma/GED

6 months of customer service or sales experience

Job description

T-Mobile US Inc. is seeking a Store-in-Store Mobile Associate to energize customer interactions in a fast-paced warehouse/club kiosk setting. You will educate customers, demonstrate products, and showcase the value of member benefits while delivering exceptional service.

The role requires strong communication and sales skills, with on-the-job training and opportunities to grow within the Un-carrier culture. Competitive base pay, training pay, and incentives are part of the compensation package.