Mobile Experience Specialist

T-Mobile; Memphis (TN); On-site; USD 25,000 - 30,000; Full time

Job summary

T-Mobile is hiring Store-in-Store Mobile Associates to participate in our Un-carrier culture within a busy warehouse/club kiosk setting. You’ll educate customers, demonstrate products, and help keep people connected through engaging, solution-oriented interactions.

You’ll thrive in a high-traffic environment, learning new skills, and delivering outstanding customer experiences while contributing to sales and team goals.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Interact with a high-traffic customer base and demonstrate products.
• Complete training on store-in-store experience, products, and processes; continuously learn and improve skills.
• Build rapport, drive sales, and follow up with customers while delivering exceptional service.

Skills

Consultative Selling

Customer Needs Identification

Communication

Customer Satisfaction Management

Customer Service

Sales Techniques

Customer Education

Sales

Customer Communications

Product Knowledge

Customer Referrals

Sales Prospecting

Leadership

Relationship Building

Coaching

Education

High School Diploma/GED

Job description

T-Mobile is hiring Store-in-Store Mobile Associates to participate in our Un-carrier culture within a busy warehouse/club kiosk setting. You’ll educate customers, demonstrate products, and help keep people connected through engaging, solution-oriented interactions.

You’ll thrive in a high-traffic environment, learning new skills, and delivering outstanding customer experiences while contributing to sales and team goals.