Mobile Store Specialist - Customer Experience & Sales

T-Mobile; Conway (AR); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Stock discounts

Job summary

T-Mobile is hiring for a Store-in-Store Mobile Associate in a fast-paced warehouse/club kiosk setting. You’ll engage customers, educate on products, and drive sales while delivering outstanding service.

You will complete extensive training, grow your product knowledge, and build relationships with customers, ensuring loyalty and continued connection to essential services. Equal opportunity employer with strong benefits.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.
• Ability to learn store-in-store processes and systems.

Responsibilities

• Engage with customers in a high-traffic retail setting and explain/store benefits.
• Complete training on products, processes, and systems to deliver outstanding customer experiences.
• Build rapport, drive sales, follow up with customers, and nurture referrals and loyalty.

Skills

Leadership

Sales Techniques

Customer Education

Sales

Customer Communications

Product Knowledge

Customer Referrals

Sales Prospecting

Consultative Selling

Customer Needs Identification

Communication

Customer Satisfaction Management

Customer Service

Customer Engagement

Relationship Building

Coaching

Education

High School Diploma/GED (Required)

Job description

T-Mobile is hiring for a Store-in-Store Mobile Associate in a fast-paced warehouse/club kiosk setting. You’ll engage customers, educate on products, and drive sales while delivering outstanding service.

You will complete extensive training, grow your product knowledge, and build relationships with customers, ensuring loyalty and continued connection to essential services. Equal opportunity employer with strong benefits.