Mobile Store Expert: Drive Sales & Customer Experience

T-Mobile; BLOOMINGTON (MN); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Stock grants

401(k)

Paid time off

Employee stock purchase plan

Annual stock grant

Health insurance

Job summary

T-Mobile is seeking Store-in-Store Mobile Associates to join our high-traffic warehouse/club kiosk team. You will educate customers, demonstrate solutions, and showcase the value of our benefits while delivering exceptional service in a fast-paced environment.

Training is provided to master store processes, new products, and customer engagement strategies. You will help grow sales, collect referrals, and build lasting relationships with customers and teammates.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service or sales experience in retail is preferred.

Responsibilities

• Proactively engages with a broad range of customers in a high-traffic retail environment using digital tools.
• Complete training on store-in-store experience, products, processes, and systems; contribute to knowledge sharing and store operations.
• Provide exceptional service, build rapport, and drive sales; attract potential customers and follow up with referrals.

Skills

Customer Satisfaction Management

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

Relationship Building

Customer Education

Sales

Customer Communications

Communication

Product Knowledge

Leadership

Customer Referrals

Education

High School Diploma/GED (Required)

Job description

T-Mobile is seeking Store-in-Store Mobile Associates to join our high-traffic warehouse/club kiosk team. You will educate customers, demonstrate solutions, and showcase the value of our benefits while delivering exceptional service in a fast-paced environment.

Training is provided to master store processes, new products, and customer engagement strategies. You will help grow sales, collect referrals, and build lasting relationships with customers and teammates.