Mobile Expert: Customer Experience & Sales Pro

T-Mobile; Lima (OH); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Medical insurance

Dental & vision

Job summary

T-Mobile is hiring for a Store-in-Store Mobile Associate to engage customers in a fast-paced warehouse/club kiosk setting. You will educate, demonstrate, and recommend solutions to keep customers connected, while contributing to sales and high-quality service.

The role emphasizes energy, a customer-first approach, and the ability to adapt to evolving products and processes in a busy retail environment.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Interact with a high-traffic customer base in a warehouse/club kiosk setting.
• Educate customers, demonstrate products, and drive sales while delivering exceptional service.
• Proactively engage customers, collect referrals, and build relationships to support sales goals.

Skills

Leadership

Sales Techniques

Customer Education

Sales

Customer Communications

Product Knowledge

Customer Referrals

Sales Prospecting

Consultative Selling

Needs Identification

Communication

Customer Service

Customer Engagement

Relationship Building

Coaching

Age 18+

Work Authorization

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a Store-in-Store Mobile Associate to engage customers in a fast-paced warehouse/club kiosk setting. You will educate, demonstrate, and recommend solutions to keep customers connected, while contributing to sales and high-quality service.

The role emphasizes energy, a customer-first approach, and the ability to adapt to evolving products and processes in a busy retail environment.