Mobile Store Expert - Tech Sales & Growth Path

T-Mobile US Inc.; Jackson (TN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Stock grant

401(k) plan

Paid time off

Job summary

T-Mobile USA, Inc. is seeking a Store-in-Store Mobile Associate to be the face of T-Mobile inside a warehouse/club kiosk. You will educate customers, demonstrate products, and drive sales in a fast-paced setting while delivering outstanding service.

Qualifications include a High School diploma and at least 6 months of customer service or retail sales experience. The role offers base pay plus training pay, with full-time opportunities and comprehensive benefits for eligible employees.

Qualifications

• High School Diploma or GED required.
• 6 months customer service or sales experience in retail preferred.
• Ability to engage and educate customers in a high-traffic environment.

Responsibilities

• Proactively engage with a broad range of customers in a high-traffic retail environment and showcase benefits.
• Complete training on products, skills, processes, and store operations to provide the best customer experience.
• Attract potential customers, follow up, collect referrals, and build relationships to drive sales.

Skills

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction Management

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

Education

High School Diploma/GED

6 months customer service/sales experience (preferred)

Tools

None

Job description

T-Mobile USA, Inc. is seeking a Store-in-Store Mobile Associate to be the face of T-Mobile inside a warehouse/club kiosk. You will educate customers, demonstrate products, and drive sales in a fast-paced setting while delivering outstanding service.

Qualifications include a High School diploma and at least 6 months of customer service or retail sales experience. The role offers base pay plus training pay, with full-time opportunities and comprehensive benefits for eligible employees.