Mobile Store Expert - Elevate Customer Connections

T-Mobile; Oakwood (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Parental leave

Healthcare benefits

Discounts on services

Job summary

T-Mobile USA, Inc. seeks Store-in-Store Mobile Associates to join our energetic warehouse/club kiosk environment. You will engage customers, educate them on benefits, demonstrate products, and help sustain a fast-paced shopping experience.

You'll complete training on store processes, grow sales skills, and build rapport with customers. Requirements include high school diploma and at least 6 months in customer service or retail.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Engage with customers in a high-traffic retail setting, educate on store-in-store benefits, and drive sales.
• Complete training on store processes, products, and systems to provide excellent customer experiences.
• Build rapport, identify needs, and follow up to foster referrals and repeat business.

Skills

Leadership

Sales Techniques

Customer Education

Sales

Customer Communications

Product Knowledge

Customer Referrals

Sales Prospecting

Consultative Selling

Customer Needs Identification

Communication

Customer Satisfaction Management

Customer Service

Customer Engagement

Relationship Building

Coaching

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA, Inc. seeks Store-in-Store Mobile Associates to join our energetic warehouse/club kiosk environment. You will engage customers, educate them on benefits, demonstrate products, and help sustain a fast-paced shopping experience.

You'll complete training on store processes, grow sales skills, and build rapport with customers. Requirements include high school diploma and at least 6 months in customer service or retail.