Mobile Store Expert — High-Energy Tech & Customer Growth

T-Mobile; El Paso (TX); On-site; USD 40,000 - 46,000; Full time

Job summary

T-Mobile USA, Inc. is seeking a Store-in-Store Mobile Associate to be the face of T-Mobile in a warehouse/club kiosk setting. You will engage a high-traffic customer base, educate on products, and drive value through excellent service while representing a dynamic Un-carrier culture.

New hires receive extensive training, ongoing coaching, and opportunities to grow within the team. The role emphasizes customer education, relationship building, and proactive sales activity in a fast-paced

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Proactively engages with a broad range of customers in a highly-traffic retail environment, using digital tools and effectively communicating to educate customers and showcase benefits.
• Complete training on the store-in-store experience, new skills, products, processes, and systems; participate in skills practice, knowledge sharing, and store operations.

Skills

Coaching

Communication

Consultative Selling

Customer Communications

Customer Education

Customer Engagement

Customer Needs Identification

Customer Referrals

Customer Satisfaction Management

Customer Service

Leadership

Product Knowledge

Relationship Building

Sales

Sales Prospecting

Sales Techniques

Education

High School Diploma/GED

6 months of customer service and/or sales experience

Job description

T-Mobile USA, Inc. is seeking a Store-in-Store Mobile Associate to be the face of T-Mobile in a warehouse/club kiosk setting. You will engage a high-traffic customer base, educate on products, and drive value through excellent service while representing a dynamic Un-carrier culture.

New hires receive extensive training, ongoing coaching, and opportunities to grow within the team. The role emphasizes customer education, relationship building, and proactive sales activity in a fast-paced