Mobile Store Experience Specialist

T-Mobile USA; San Jose (CA); Presencial; USD 23.000 - 33.000; Jornada completa

Descripción de la vacante

T-Mobile USA seeks a Store-in-Store Mobile Associate to engage customers in a fast-paced warehouse/club kiosk environment. You will educate customers, demonstrate products, and promote benefits while building rapport and trust with new and existing customers.

You will complete targeted training, develop product knowledge, and contribute to sales through proactive referrals and relationship building. This role emphasizes exceptional service and team collaboration.

Formación

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience in retail is preferred.

Responsabilidades

• Proactively engages with a broad range of customers in a high-traffic retail environment.
• Educates customers and showcases the value of T-Mobile benefits.
• Complete training on store-in-store experience, products, and processes.
• Attracts potential customers to drive sales activity and follow up with referrals.

Conocimientos

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction Management

Educación

High School Diploma/GED

Descripción del empleo

T-Mobile USA seeks a Store-in-Store Mobile Associate to engage customers in a fast-paced warehouse/club kiosk environment. You will educate customers, demonstrate products, and promote benefits while building rapport and trust with new and existing customers.

You will complete targeted training, develop product knowledge, and contribute to sales through proactive referrals and relationship building. This role emphasizes exceptional service and team collaboration.