Mobile Sales & Customer Experience Associate

T-Mobile; Lufkin (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Employee stock grants

Job summary

T-Mobile is seeking a Store-in-Store Mobile Associate to be the face of the brand in a warehouse/club kiosk setting. You will engage a broad range of customers, demonstrate products, and promote benefits while delivering exceptional service.

This role emphasizes education, high-energy interactions, and relationship building in a fast-paced retail environment. Training and career growth are central to the opportunity.

Qualifications

• High school diploma or GED required.
• Minimum 6 months in customer service or sales in a retail setting preferred.
• Strong communication and relationship-building skills are essential.

Responsibilities

• Engage with customers in a high-traffic retail environment, educate customers, and demonstrate products and benefits.
• Complete training on store-in-store operations, products, and processes; continuously improve skills for optimal customer experience.
• Build rapport, drive sales, and follow up with customers; manage referrals and Be-Back opportunities.

Skills

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Store-in-Store Mobile Associate to be the face of the brand in a warehouse/club kiosk setting. You will engage a broad range of customers, demonstrate products, and promote benefits while delivering exceptional service.

This role emphasizes education, high-energy interactions, and relationship building in a fast-paced retail environment. Training and career growth are central to the opportunity.