Mobile Store Experience Pro

T-Mobile; Overland Park (KS); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Job summary

T-Mobile USA, Inc. seeks a Store-in-Store Mobile Associate to work in a warehouse/club kiosk setting. You will educate customers, demonstrate products, and recommend solutions while delivering outstanding experiences and helping customers stay connected.

You will train on store processes, learn new skills, and continuously improve to provide the best customer service. Join a high-traffic environment that values energy and passion.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in retail preferred.
• Strong communication and customer-focused selling skills.

Responsibilities

• Engage with customers in a high-traffic retail setting to educate and showcase solutions.
• Participate in training on store-in-store experience, new skills, products, and processes.
• Build rapport, attract customers, and drive sales while delivering exceptional service.

Skills

Coaching

Communication

Consultative Selling

Customer Communications

Customer Education

Customer Engagement

Customer Needs Identification

Customer Referrals

Customer Satisfaction Management

Customer Service

Leadership

Product Knowledge

Relationship Building

Sales

Sales Prospecting

Sales Techniques

Education

High School Diploma

Job description

T-Mobile USA, Inc. seeks a Store-in-Store Mobile Associate to work in a warehouse/club kiosk setting. You will educate customers, demonstrate products, and recommend solutions while delivering outstanding experiences and helping customers stay connected.

You will train on store processes, learn new skills, and continuously improve to provide the best customer service. Join a high-traffic environment that values energy and passion.