Mobile Store Associate — In-Store Tech Sales

T-MOBILE USA, Inc.; Sharpsburg (GA); On-site; USD 55,104,000 - 63,370,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

Medical insurance

Paid time off

12 paid holidays

Job summary

T-Mobile USA, Inc. is hiring a Mobile Associate, Store-in-Store to energize customer interactions in high-traffic retail environments.

You will demonstrate devices and plans, educate customers, and use solution-based selling to meet performance targets while delivering exceptional service. Ideal candidates have a High School Diploma or GED and at least 6 months in customer service or sales, preferably in retail.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience, Retail environment preferred.

Responsibilities

• Proactively engages with a broad range of customers in a highly-traffic retail environment.
• Identify customer needs and use solution-based selling techniques to demonstrate value of products and services.
• Complete training on in-store experience, products, processes and systems; review results and updates to stay customer ready at all times.

Skills

Coaching

Communication

Consultative Selling

Customer Communications

Customer Education

Customer Engagement

Customer Needs Identification

Customer Referrals

Customer Satisfaction Management

Customer Service

Leadership

Product Knowledge

Relationship Building

Sales

Sales Prospecting

Sales Techniques

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA, Inc. is hiring a Mobile Associate, Store-in-Store to energize customer interactions in high-traffic retail environments.

You will demonstrate devices and plans, educate customers, and use solution-based selling to meet performance targets while delivering exceptional service. Ideal candidates have a High School Diploma or GED and at least 6 months in customer service or sales, preferably in retail.