Store-in-Store Mobile Sales Associate — Tech & Service

T-Mobile; Upper Moreland Township (Montgomery County); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Paid time off

Paid holidays

Mobile service discounts

Home internet discounts

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate (Store-in-Store) to energize customers in high-traffic retail locations and demonstrate the value of our wireless solutions.

You’ll be a brand ambassador, delivering engaging experiences and guiding customers toward the right products. Responsibilities include proactive customer engagement, using digital tools, completing training, and collaborating with nearby stores to onboard customers.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service or sales experience in retail preferred.
• Legally authorized to work in the United States.

Responsibilities

• Proactively engages with customers in a busy retail environment using digital tools to educate and showcase value.
• Utilizes self-serve tools, identifies needs, and demonstrates solutions to drive sales.
• Completes training on in-store processes, products, and procedures; assists with onboarding customers.
• Builds rapport, follows up with customers, and maintains high service standards.
• Supports store operations and collaborates with nearby locations to ensure customer readiness.

Skills

Coaching

Communication

Consultative Selling

Customer Service

Sales

Relationship Building

Product Knowledge

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate (Store-in-Store) to energize customers in high-traffic retail locations and demonstrate the value of our wireless solutions.

You’ll be a brand ambassador, delivering engaging experiences and guiding customers toward the right products. Responsibilities include proactive customer engagement, using digital tools, completing training, and collaborating with nearby stores to onboard customers.