Mobile Store Associate: Tech-Savvy Sales & Service

T-Mobile; Ames (IA); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

T-Mobile is hiring for a Store-in-Store Mobile Associate in a high-traffic warehouse/club setting. You will engage customers, educate them on products and benefits, and drive sales while delivering exceptional service.

The role requires a high school diploma or GED with about 6 months of consumer sales or service experience. Training is provided, and a path to advancement exists within a supportive, fast-paced environment.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience, retail environment (preferred).
• Education and/or training in customer service or sales is a plus.

Responsibilities

• Proactively engage with a broad range of customers in a high-traffic retail environment, educate customers, and showcase the value of T-Mobile's benefits.
• Complete training on store-in-store experience, products, processes, and systems; continuously learn and improve skills.
• Build rapport and trust with customers, attract potential customers, follow up, collect referrals, and support sales activity.

Skills

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction Management

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a Store-in-Store Mobile Associate in a high-traffic warehouse/club setting. You will engage customers, educate them on products and benefits, and drive sales while delivering exceptional service.

The role requires a high school diploma or GED with about 6 months of consumer sales or service experience. Training is provided, and a path to advancement exists within a supportive, fast-paced environment.