Mobile Store Associate: High-Energy Tech Sales

T-Mobile; McDonough (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile USA, Inc. is seeking a Store-in-Store Mobile Associate to illuminate product options for customers in a fast-paced, warehouse/club kiosk environment. You will educate, demonstrate, and recommend solutions while delivering outstanding service and building rapport with diverse customers.

The role requires a High School Diploma or GED and at least 6 months of customer service or retail experience. Training pay applies during onboarding, and the company offers a competitive Total Rewards

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Engage with customers in a high-traffic retail environment, educate customers, and demonstrate the value of T-Mobile benefits.
• Complete training on store-in-store processes, products, and systems; continuously learn and improve to deliver the best customer experience.
• Build relationships, identify customer needs, drive sales, follow up with customers, and collect referrals.

Skills

Coaching

Leadership

Sales Techniques

Customer Education

Sales

Customer Communications

Product Knowledge

Customer Referrals

Sales Prospecting

Consultative Selling

Customer Needs Identification

Communication

Customer Satisfaction

Customer Service

Customer Engagement

Relationship Building

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Store-in-Store Mobile Associate to illuminate product options for customers in a fast-paced, warehouse/club kiosk environment. You will educate, demonstrate, and recommend solutions while delivering outstanding service and building rapport with diverse customers.

The role requires a High School Diploma or GED and at least 6 months of customer service or retail experience. Training pay applies during onboarding, and the company offers a competitive Total Rewards