Mobile Solutions Specialist — In-Store

T-Mobile USA; Conway (AR); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Paid time off

Holidays

Job summary

T-Mobile USA is hiring Store-in-Store Mobile Associates to be the face of our brand in a warehouse/club kiosk setting. You will engage customers, educate on products, and drive sales in a fast-paced environment while delivering exceptional service.

You'll complete training on store processes and benefits, qualify customers for referrals, and help grow relationships. Must be at least 18 and legally eligible to work in the United States.

Qualifications

• High school diploma or GED required.
• 6 months of customer service and/or sales experience, retail environment preferred.
• Ability to work in a fast-paced, high-traffic retail setting.

Responsibilities

• Proactively engages with customers in a high-traffic retail environment.
• Educate customers and showcase the value of store-in-store benefits.
• Complete training on store-in-store experience, devices, and processes.
• Attract potential customers to drive sales activity and follow up with referrals.

Skills

Leadership

Sales Techniques

Customer Education

Sales

Customer Communications

Product Knowledge

Customer Referrals

Sales Prospecting

Consultative Selling

Customer Needs Identification

Communication

Customer Satisfaction Management

Customer Service

Customer Engagement

Relationship Building

Coaching

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA is hiring Store-in-Store Mobile Associates to be the face of our brand in a warehouse/club kiosk setting. You will engage customers, educate on products, and drive sales in a fast-paced environment while delivering exceptional service.

You'll complete training on store processes and benefits, qualify customers for referrals, and help grow relationships. Must be at least 18 and legally eligible to work in the United States.