Mobile Solutions Specialist (Customer Tech Demos)

T-MOBILE USA, Inc.; Greeley (CO); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Paid time off

Annual stock grants

Job summary

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers and provide personalized device and service solutions in a fast-paced store environment.

Role emphasizes using digital tools to show coverage and benefits, driving customer loyalty, and contributing to a seamless experience. Training is provided and performance is rewarded through incentives and advancement opportunities.

Qualifications

• High school diploma or GED required.
• 6 months of customer service and/or sales experience (Retail) preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and service benefits.
• Complete required training to gain knowledge of products, services, systems, and processes.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers and provide personalized device and service solutions in a fast-paced store environment.

Role emphasizes using digital tools to show coverage and benefits, driving customer loyalty, and contributing to a seamless experience. Training is provided and performance is rewarded through incentives and advancement opportunities.