Mobile Solutions Specialist

T-Mobile; Greenville (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile is hiring to support its retail operations in a fast-paced store environment. You will engage customers, demonstrate technology and service solutions, and guide them through their shopping journey while building product knowledge and leveraging digital tools.

The role emphasizes customer interaction, problem solving, and teamwork. Candidates should have a high school diploma and some retail experience; full-time and part-time roles are available with comprehensive benefits.

Qualifications

• High School Diploma or GED required.
• 6 months customer service or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

18+ years

Authorized to work in US

Education

High School Diploma/GED

6 months retail experience (preferred)

Tools

None

Job description

T-Mobile is hiring to support its retail operations in a fast-paced store environment. You will engage customers, demonstrate technology and service solutions, and guide them through their shopping journey while building product knowledge and leveraging digital tools.

The role emphasizes customer interaction, problem solving, and teamwork. Candidates should have a high school diploma and some retail experience; full-time and part-time roles are available with comprehensive benefits.