Mobile Solutions Specialist

T-Mobile; Town of Canton (NY); On-site; USD 41,000 - 56,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k) plan

Paid time off

Job summary

T-Mobile is hiring for a Mobile Associate to support retail operations and engage customers with technology and service solutions. The role emphasizes using digital tools to show coverage and benefits while building strong customer relationships.

The position includes on-the-job training, competitive base pay, and a path to advancement with additional incentives and stock benefits. Join a team focused on customer loyalty and service excellence.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a Mobile Associate to support retail operations and engage customers with technology and service solutions. The role emphasizes using digital tools to show coverage and benefits while building strong customer relationships.

The position includes on-the-job training, competitive base pay, and a path to advancement with additional incentives and stock benefits. Join a team focused on customer loyalty and service excellence.