Mobile Solutions Specialist

T-MOBILE USA, Inc.; Grapevine (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to join our Retail Team of Experts in-store. You will educate customers, demonstrate devices and services, and guide shoppers to personalized solutions while learning and growing toward the Mobile Expert role.

This entry-level role requires a High School Diploma or GED and at least 6 months of customer service or sales experience. You will receive extensive benefits, on-the-job training, and opportunities for stock grants and advancement.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of customer service or sales experience.
• Ability to learn and demonstrate devices and services.

Responsibilities

• Builds proficiency in serving and selling to customers and delivering a world-class experience.
• Demonstrates latest technologies and helps customers find personalized solutions.
• Partner with store team to own the customer experience and resolve issues.

Skills

Customer service mindset

Sales skills

Communication

Adaptability

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to join our Retail Team of Experts in-store. You will educate customers, demonstrate devices and services, and guide shoppers to personalized solutions while learning and growing toward the Mobile Expert role.

This entry-level role requires a High School Diploma or GED and at least 6 months of customer service or sales experience. You will receive extensive benefits, on-the-job training, and opportunities for stock grants and advancement.