Mobile Solutions Advisor - Store-in-Store

T-MOBILE USA, Inc.; Harker Heights (TX); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Parental leave

Disability insurance

Life insurance

Mobile service discounts

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate, Store-in-Store to join our Retail Team. You will engage customers in high-traffic partner locations, demonstrate solutions, educate on devices, and drive sales while delivering exceptional service.

Qualifications include a High School Diploma/GED and at least 6 months of customer service or sales experience in retail. We offer competitive pay, stock grants, 401(k), stock purchase plan, generous benefits, and opportunities to grow with the

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience, Retail environment preferred.

Responsibilities

• Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions.
• As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services.
• Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction. You will proactively reach out to potential customers to further drive sales activity in your location.
• Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing.

Skills

Customer Service

Sales

Communication

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate, Store-in-Store to join our Retail Team. You will engage customers in high-traffic partner locations, demonstrate solutions, educate on devices, and drive sales while delivering exceptional service.

Qualifications include a High School Diploma/GED and at least 6 months of customer service or sales experience in retail. We offer competitive pay, stock grants, 401(k), stock purchase plan, generous benefits, and opportunities to grow with the