Mobile Solutions Specialist — Guest-Focused Tech & Sales

T-MOBILE USA, Inc.; Saint George (UT); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k)

Employee stock purchase plan

Annual stock grant

Paid time off

Medical, dental and vision insurance

Paid holidays

Flexible Spending Account

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and delivering personalized device and service solutions in a fast-paced store environment.

You will use digital tools to demonstrate network coverage, complete required training, and help build lasting customer relationships while contributing to a seamless customer experience and meeting sales and service goals. This role offers on-the-job training, benefits, and opportunities for career growth.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and service benefits.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer Service

Sales

Communication

Problem Solving

Engaging People

Multitasking

Change Agility

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and delivering personalized device and service solutions in a fast-paced store environment.

You will use digital tools to demonstrate network coverage, complete required training, and help build lasting customer relationships while contributing to a seamless customer experience and meeting sales and service goals. This role offers on-the-job training, benefits, and opportunities for career growth.