Mobile Solutions Associate | Training Pay & Stock Grants

T-Mobile US Inc.; Fort Worth (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile is seeking a Mobile Associate to join our Retail Team of Experts. You will learn to educate customers on devices and services, demonstrate new technology, and foster loyalty through a memorable in-store experience. This entry-level role includes training to prepare you for the next level as a Mobile Expert.

As part of the team, you’ll build relationships, understand customer needs, and work toward meeting sales goals while developing product knowledge and teamwork skills.

Qualifications

• Minimum 6 months of customer service or sales experience.
• Retail environment experience preferred.
• High School Diploma or GED required.

Responsibilities

• Build proficiency in serving and selling to customers while delivering a world-class experience.
• Assist customers to pick up where they left off in-store or online during their shopping journey.
• Demonstrate latest technology with hands-on demonstrations in-store.
• Side-by-side selling to provide personalized solutions, including accessories and IoT devices.
• Approach service and sales with composure, integrity and compassion.
• Develop familiarity with digital tools used in interactions and onboarding.

Skills

Customer service

Sales experience

Communication skills

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate to join our Retail Team of Experts. You will learn to educate customers on devices and services, demonstrate new technology, and foster loyalty through a memorable in-store experience. This entry-level role includes training to prepare you for the next level as a Mobile Expert.

As part of the team, you’ll build relationships, understand customer needs, and work toward meeting sales goals while developing product knowledge and teamwork skills.