Mobile Solutions Associate: Learn & Grow

T-MOBILE USA, Inc.; Roselle Park (NJ); On-site; USD 2,824,000 - 3,513,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Health insurance

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to join our Retail Team of Experts. You’ll learn to educate customers, demonstrate devices and services, and build relationships that connect people to the world.

This entry-level role includes paid on-the-job training, a clear path to Mobile Expert, and access to comprehensive benefits, stock programs, and a competitive hourly base pay with incentive opportunities.

Qualifications

• Requires High School Diploma or GED.
• Customer-focused with ability to learn and demonstrate devices and services.
• Effective communication and collaboration in a fast-paced retail environment.
• Ability to balance customer needs and sales goals.

Responsibilities

• Provide world-class customer experience and help customers continue their shopping journey.
• Demonstrate devices, services and latest technology in-store; assist with personalized solutions.
• Collaborate with team and other departments to resolve issues and drive sales.

Skills

Customer service experience

Communication skills

Team collaboration

Sales mindset

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to join our Retail Team of Experts. You’ll learn to educate customers, demonstrate devices and services, and build relationships that connect people to the world.

This entry-level role includes paid on-the-job training, a clear path to Mobile Expert, and access to comprehensive benefits, stock programs, and a competitive hourly base pay with incentive opportunities.