Mobile Retail Ambassador - Training Pay & Stock Grants

T-Mobile USA; Portland (OR); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

Health Insurance

Paid Time Off

Paid Holidays

Job summary

T-Mobile USA is seeking a Mobile Associate to engage customers, learn products, and drive personalized technology solutions. This entry-level role focuses on developing skills in service, sales, and customer education within a fast-paced retail setting.

New associates gain training, support from teams, and a path toward Mobile Expert. The position emphasizes customer engagement, teamwork, and ownership of store outcomes.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred.
• Willingness to learn and grow in a fast-paced retail environment.

Responsibilities

• Develop proficiency in delivering personalized technology and service solutions.
• Utilize digital tools to explain plans and features to customers.
• Complete required training on retail processes and wireless tech innovations.
• Collaborate with colleagues across channels to ensure a seamless customer experience.
• Perform other duties/projects as assigned by management.

Skills

Customer Service

Sales

Communication

Teamwork

Multitasking

Change Agility

Engaging People

Customer Problem Solving

Education

High School Diploma/GED

Job description

T-Mobile USA is seeking a Mobile Associate to engage customers, learn products, and drive personalized technology solutions. This entry-level role focuses on developing skills in service, sales, and customer education within a fast-paced retail setting.

New associates gain training, support from teams, and a path toward Mobile Expert. The position emphasizes customer engagement, teamwork, and ownership of store outcomes.