Mobile Solutions & Analytics Analyst
Cracker Barrel
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Benefits offered by this job
Job summary
Cracker Barrel is seeking a Business Analyst with 1–3 years of experience to partner with cross-functional teams across product, marketing, loyalty, and digital programs. You will translate business needs into actionable requirements, draft user stories and acceptance criteria, and support UAT, ensuring alignment with guest experiences and enterprise objectives.
You will document current and future workflows, collaborate with UX and product teams, and help optimize mobile and loyalty initiatives
Qualifications
- Bachelor degree or equivalent education and experience required.
- Experience gathering requirements and writing user stories and acceptance criteria.
- Experience working with both business and technical stakeholders.
- CBAP/PMI-PBA/Agile or Product Owner certifications preferred but not required.
Responsibilities
- Partner with stakeholders across the enterprise to understand objectives and opportunities.
- Facilitate discovery sessions and workshops to identify business needs.
- Translate objectives into mobile requirements, user stories, and acceptance criteria.
- Document current and future workflows, journeys, and processes.
- Support UAT and ensure requirements coverage, test scenarios, and go/no-go readiness.
- Collaborate with UX, Product, and Mobile Development to align solutions with guest needs.
- Support mobile capabilities to improve guest engagement and loyalty.
- Create and maintain clear documentation for technical and non-technical audiences.
Skills
Education
Job description
Cracker Barrel is seeking a Business Analyst with 1–3 years of experience to partner with cross-functional teams across product, marketing, loyalty, and digital programs. You will translate business needs into actionable requirements, draft user stories and acceptance criteria, and support UAT, ensuring alignment with guest experiences and enterprise objectives.
You will document current and future workflows, collaborate with UX and product teams, and help optimize mobile and loyalty initiatives
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