Retail Analytics & Process Improvement Specialist

Cracker Barrel; Lebanon (TN); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical benefits on day 1

Dental & Vision benefits

Life Insurance

Disability coverage

Paid vacation / EAP

401k with company match

Employee stock purchase program

Tuition reimbursement

Retail & food discounts

Job summary

Cracker Barrel stores and the Store Support Center are seeking a process improvement professional to own and enhance the retail signage process, driving scalable workflows and continuous improvements. You will collaborate with Technology, Data, Merchandising, Retail Operations, and Content teams to implement changes that improve efficiency and accuracy.

Using analytics and AI-enabled tools, you will support data preparation, validation, and optimization, while designing measurement frameworks

Qualifications

• College degree preferred; two years of experience in retail operations, merchandising, or store execution strongly preferred.

Responsibilities

• Own and improve the signage process from current-state to future-state design.
• Redesign workflows to be simpler, more scalable, and easier to maintain via automation and standardization.
• Maintain accountability for signage execution activities to ensure continuity and credibility.
• Partner with Technology, Data, Merchandising, Retail Operations, and Content teams to implement process and system improvements.
• Leverage analytics and AI-enabled tools to support data preparation, exception detection, validation, and optimization.
• Design measurement frameworks for store layouts, pilots, and A/B tests to evaluate impact.

Skills

Process thinking

Data analysis

Excel proficiency

Cross-functional collaboration

AI tools familiarity

Data visualization

Analytical mindset

Test measurement design

Education

Bachelor's degree

Tools

Excel

Copilot / AI tooling

Job description

Cracker Barrel stores and the Store Support Center are seeking a process improvement professional to own and enhance the retail signage process, driving scalable workflows and continuous improvements. You will collaborate with Technology, Data, Merchandising, Retail Operations, and Content teams to implement changes that improve efficiency and accuracy.

Using analytics and AI-enabled tools, you will support data preparation, validation, and optimization, while designing measurement frameworks