Mobile Sales & Tech Solutions Specialist

T-Mobile USA; East Stroudsburg (Monroe County); On-site; USD 23,000 - 32,000; Full time

Job summary

T-Mobile USA seeks a sales-focused associate to assist customers in a fast-paced retail environment, educating them on devices, plans, and services. You will use digital tools to showcase coverage, complete training, and deliver personalized solutions.

A strong emphasis on customer service, communication, and problem solving drives loyalty and sales. The role requires a High School Diploma or GED and at least 6 months of related experience; it is an on-site position with opportunities for

Qualifications

• 6 months of customer service and/or sales experience, Retail environment. (Preferred)
• High School Diploma/GED (Required)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer service

Sales

Communication

Problem solving

Engaging people

Multitasking

Change agility

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA seeks a sales-focused associate to assist customers in a fast-paced retail environment, educating them on devices, plans, and services. You will use digital tools to showcase coverage, complete training, and deliver personalized solutions.

A strong emphasis on customer service, communication, and problem solving drives loyalty and sales. The role requires a High School Diploma or GED and at least 6 months of related experience; it is an on-site position with opportunities for