Mobile Sales & Tech Solutions Specialist

T-Mobile; Langhorne (Bucks County); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

Medical Insurance

Paid Time Off

Job summary

T-Mobile USA, Inc. is hiring for a Mobile Associate role in a retail environment. You will help customers with technology and service solutions, demonstrate product features using digital tools, and complete training to stay current with wireless innovations.

Role emphasizes customer service, sales, and teamwork across channels to ensure a seamless shopping journey and high satisfaction. Competitive pay and comprehensive benefits apply.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)
• Knowledge of product features and digital tools is encouraged

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a Mobile Associate role in a retail environment. You will help customers with technology and service solutions, demonstrate product features using digital tools, and complete training to stay current with wireless innovations.

Role emphasizes customer service, sales, and teamwork across channels to ensure a seamless shopping journey and high satisfaction. Competitive pay and comprehensive benefits apply.