Mobile Tech Sales Specialist

T-Mobile US Inc.; Vancouver (WA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Stock grants

401(k)

Employee stock purchase plan

Paid time off

Paid holidays

Medical/dental/vision insurance

Money coaching

Mobile service discounts

Job summary

T-Mobile USA, Inc. is hiring for a Mobile Associate to engage customers in a fast-paced retail environment, demonstrate technology solutions, and guide shoppers through their service options. You’ll build product knowledge, use digital tools, and support customers across their shopping journey.

Requirements include a High School Diploma/GED and 6 months of customer service or retail sales experience. On-the-job training and benefits are provided as part of Total Rewards, with opportunities for

Qualifications

• High School Diploma/GED is required.
• 6 months of customer service and/or sales experience in Retail preferred.
• Retail environment experience preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer service

Sales

Communication

Problem solving

Engaging people

Multitasking

Teamwork

Customer engagement

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a Mobile Associate to engage customers in a fast-paced retail environment, demonstrate technology solutions, and guide shoppers through their service options. You’ll build product knowledge, use digital tools, and support customers across their shopping journey.

Requirements include a High School Diploma/GED and 6 months of customer service or retail sales experience. On-the-job training and benefits are provided as part of Total Rewards, with opportunities for