Mobile Sales & Tech Solutions Specialist

T-Mobile; Logan (OH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Employee Stock Grant

Stock Purchase Plan

Paid Time Off

Paid Holidays

Parental Leave

Tuition Assistance

Job summary

T-Mobile is hiring for a Retail Associate to support customer interactions and sales in a fast-paced environment. You’ll develop product knowledge, demonstrate technology solutions, and guide customers through their shopping journey, while building skills in digital tool usage and service plan recommendations.

Expect broad exposure to wireless innovations, training, and a path toward higher responsibilities within a dynamic, employee-owned culture.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a Retail Associate to support customer interactions and sales in a fast-paced environment. You’ll develop product knowledge, demonstrate technology solutions, and guide customers through their shopping journey, while building skills in digital tool usage and service plan recommendations.

Expect broad exposure to wireless innovations, training, and a path toward higher responsibilities within a dynamic, employee-owned culture.