Mobile Sales & Tech Solutions Associate

T-MOBILE USA, Inc.; New York (NY); Presencial; USD 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Paid time off & holidays

Medical/Dental/Vision Insurance

Mobile service discounts

Descripción de la vacante

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers and guide them to the best technology and service solutions in a fast-paced environment. You’ll use digital tools to showcase network coverage and benefits, while building relationships to deliver a seamless customer experience.

The role emphasizes customer service, sales proficiency, and continuous training to stay current on products and processes. Full-time employment with a strong benefits package awaits.

Formación

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsabilidades

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands‑on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Conocimientos

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

English and Georgian

Educación

High School Diploma/GED

6 months customer service/sales (retail)

Descripción del empleo

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers and guide them to the best technology and service solutions in a fast-paced environment. You’ll use digital tools to showcase network coverage and benefits, while building relationships to deliver a seamless customer experience.

The role emphasizes customer service, sales proficiency, and continuous training to stay current on products and processes. Full-time employment with a strong benefits package awaits.