Mobile Tech & Sales Associate

T-MOBILE USA, Inc.; Arlington (TX); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Annual stock grant

Mobile service discounts

Paid time off

Job summary

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers in a fast-paced environment, delivering personalized technology and service solutions.

You will use digital tools to demonstrate network coverage and benefits, while building relationships and completing required training. Expect to participate in hands-on demonstrations, meet training milestones, and contribute to a seamless customer experience.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in retail preferred.
• Must be at least 18 years old.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools consistently to demonstrate network coverage and service benefits during interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma or GED

Job description

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers in a fast-paced environment, delivering personalized technology and service solutions.

You will use digital tools to demonstrate network coverage and benefits, while building relationships and completing required training. Expect to participate in hands-on demonstrations, meet training milestones, and contribute to a seamless customer experience.