Mobile Sales & Tech Expert

T-Mobile; Milwaukee (WI); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

Paid time off

Paid holidays

Job summary

T-Mobile in Milwaukee, WI is hiring for a Mobile Associate to support retail operations. You will engage customers, demonstrate technology and service plans, and guide them through their shopping journey while building product knowledge and using digital tools.

The role emphasizes customer interaction, problem solving, and teamwork to drive satisfaction and loyalty in a fast-paced environment.

Qualifications

• Must have a High School Diploma or GED.
• 6 months customer service or sales experience in retail preferred.
• Legal eligibility to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile in Milwaukee, WI is hiring for a Mobile Associate to support retail operations. You will engage customers, demonstrate technology and service plans, and guide them through their shopping journey while building product knowledge and using digital tools.

The role emphasizes customer interaction, problem solving, and teamwork to drive satisfaction and loyalty in a fast-paced environment.