Mobile Sales & Tech Advisor

T-Mobile; Detroit Lakes (MN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Stock-based incentives

Job summary

T-Mobile USA is seeking a Mobile Associate to support retail operations in Minnesota. You will help customers with technology and service needs, build product knowledge, and guide them through shopping journeys in a fast-paced environment.

You will develop skills in customer interactions, digital tools, and service plan recommendations while contributing to customer satisfaction and loyalty. This role offers competitive pay and extensive benefits.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience in a Retail environment (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork

Age 18+

Work Authorization

Education

High School Diploma/GED

Job description

T-Mobile USA is seeking a Mobile Associate to support retail operations in Minnesota. You will help customers with technology and service needs, build product knowledge, and guide them through shopping journeys in a fast-paced environment.

You will develop skills in customer interactions, digital tools, and service plan recommendations while contributing to customer satisfaction and loyalty. This role offers competitive pay and extensive benefits.