Mobile Sales & Service Specialist

T-Mobile; Aliso Viejo (CA); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off and holidays

Paid parental and family leave

Tuition assistance

College coaching

Disability and life insurance

Discounts on mobile service and home인터

Job summary

T-Mobile is hiring Mobile Associates in California. You will deliver personalized technology and service solutions, using digital tools to explain plans and devices while engaging customers across channels. The role requires completing training and collaborating with teammates to ensure a seamless experience.

Expected duties include assisting customers, meeting sales goals, and contributing to a positive store environment. On-site full-time position with competitive pay and benefits.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience in a retail environment (Preferred).

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized tech and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless tech.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Also responsible for other duties/projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is hiring Mobile Associates in California. You will deliver personalized technology and service solutions, using digital tools to explain plans and devices while engaging customers across channels. The role requires completing training and collaborating with teammates to ensure a seamless experience.

Expected duties include assisting customers, meeting sales goals, and contributing to a positive store environment. On-site full-time position with competitive pay and benefits.