Mobile Sales Specialist: Tech & Service

T-Mobile; LaGrange (GA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Stock grant and equity opportunities

Employee stock purchase plan

401(k) plan

Paid time off and holidays

Job summary

T-Mobile is hiring to support retail operations by assisting customers with technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey to improve satisfaction and loyalty.

The role emphasizes customer interaction, digital proficiency, and service plan recommendations, with training and growth opportunities within a values-driven company.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred in a retail environment.
• Must be at least 18 years old and legally eligible to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is hiring to support retail operations by assisting customers with technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey to improve satisfaction and loyalty.

The role emphasizes customer interaction, digital proficiency, and service plan recommendations, with training and growth opportunities within a values-driven company.