Mobile Retail Specialist: Tech Solutions & Service

T-Mobile; Georgetown (SC); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Employee Stock Grant

Job summary

T-Mobile is hiring a Mobile Associate to support retail operations, engage customers, and recommend technology and service solutions. The role emphasizes building product knowledge, using digital tools, and delivering a great customer experience in a fast-paced environment.

Training will cover retail processes and wireless tech innovations. You will work with teammates across channels to ensure a seamless customer journey and contribute to sales goals while representing a strong employee-owned

Qualifications

• High School Diploma/GED required or equivalent.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Assist with other duties/projects as assigned by management.

Skills

Communication

Customer Service

Sales

Change Agility

Problem Solving

Engaging People

Multitasking

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile is hiring a Mobile Associate to support retail operations, engage customers, and recommend technology and service solutions. The role emphasizes building product knowledge, using digital tools, and delivering a great customer experience in a fast-paced environment.

Training will cover retail processes and wireless tech innovations. You will work with teammates across channels to ensure a seamless customer journey and contribute to sales goals while representing a strong employee-owned