Mobile Sales Associate: Tech Solutions & Customer Impact

T-MOBILE USA, Inc.; Clermont (NJ); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Health insurance

Dental and vision insurance

Disability insurance

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to assist customers in a fast-paced retail environment, building product knowledge and guiding service plans and device features.

You will receive hands-on training and be part of a team that values growth, with competitive pay, stock grants, a 401(k) plan and extensive benefits to support employees and their families. The role emphasizes strong customer interactions, teamwork, and the ability to use digital tools to demonstrate plan options and

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred in a retail environment.

Responsibilities

• Deliver personalized technology and service solutions based on customer needs.
• Demonstrate network coverage, service plans, and product features using digital tools.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to ensure a seamless customer experience.
• Perform additional duties/projects as assigned by management.

Skills

Customer Service

Sales

Communication

Multitasking

Teamwork

Engaging People

Change Agility

Problem Solving

Education

HS Diploma

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to assist customers in a fast-paced retail environment, building product knowledge and guiding service plans and device features.

You will receive hands-on training and be part of a team that values growth, with competitive pay, stock grants, a 401(k) plan and extensive benefits to support employees and their families. The role emphasizes strong customer interactions, teamwork, and the ability to use digital tools to demonstrate plan options and