Mobile Sales & Customer Experience Specialist

tmobile; Birmingham (AL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision insurance

401(k)

Job summary

T-Mobile USA, Inc. seeks a Mobile Associate to support retail operations, engage customers, and guide service plan choices in a fast-paced store environment. You will build product knowledge, demonstrate technology solutions, and assist customers throughout their shopping journey.

Responsibilities include using digital tools to showcase features, completing training, and collaborating with teams to ensure a seamless experience. Competitive benefits apply.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience (Retail) preferred.

Responsibilities

• Deliver personalized technology and service solutions to meet customer needs.
• Demonstrate network coverage, service plans, and product features using digital tools.
• Complete required training to learn retail processes and wireless technology.
• Collaborate with colleagues across channels to ensure a seamless customer experience.

Skills

Customer advocate

Competitive drive

Team collaboration

Customer needs balancing

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. seeks a Mobile Associate to support retail operations, engage customers, and guide service plan choices in a fast-paced store environment. You will build product knowledge, demonstrate technology solutions, and assist customers throughout their shopping journey.

Responsibilities include using digital tools to showcase features, completing training, and collaborating with teams to ensure a seamless experience. Competitive benefits apply.