Mobile Sales & Service Pro | Stock Grant Eligible

T-Mobile; Conway (TX); Sur place; USD 25 000 - 28 000; Plein temps

Avantages offerts par ce poste

Annual stock grant

ESPP

401(k)

Health insurance

Paid time off

Discounts

Résumé du poste

T-Mobile, a leading nationwide retailer, seeks a Mobile Associate to engage customers and guide them through technology and service options in a fast-paced store environment. You’ll build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey.

The role emphasizes customer interaction, use of digital tools, and service plan recommendations. Success is measured by customer satisfaction, knowledge proficiency, and effective use of resources to enhance the

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in a Retail environment preferred.
• At least 18 years of age and legally authorized to work in the United States.

Responsabilités

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Connaissances

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Formation

High School Diploma/GED

Description du poste

T-Mobile, a leading nationwide retailer, seeks a Mobile Associate to engage customers and guide them through technology and service options in a fast-paced store environment. You’ll build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey.

The role emphasizes customer interaction, use of digital tools, and service plan recommendations. Success is measured by customer satisfaction, knowledge proficiency, and effective use of resources to enhance the