Mobile Sales Pro: Tech Solutions & Stock Grants

T-Mobile; Florida; On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

medical

dental

vision insurance

a flexible spending account

401(k)

employee stock grants

employee stock purchase plan

paid time off

up to 12 paid holidays

paid parental and family leave

family building benefits

back-up care

enhanced family support

childcare subsidy

tuition assistance

college coaching

short- and long-term disability

voluntary AD&D coverage

voluntary accident coverage

voluntary life insurance

voluntary disability insurance

voluntary long-term care insurance

mobile service & home internet limits

Job summary

T-Mobile USA, Inc. is a dynamic retailer seeking a Mobile Associate to assist customers with technology and service needs in a fast-paced store setting. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey using digital tools to illustrate coverage and features.

The role emphasizes communication, teamwork, and sales skills in a supportive, benefit-rich environment with growth and stock participation opportunities.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in a Retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is a dynamic retailer seeking a Mobile Associate to assist customers with technology and service needs in a fast-paced store setting. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey using digital tools to illustrate coverage and features.

The role emphasizes communication, teamwork, and sales skills in a supportive, benefit-rich environment with growth and stock participation opportunities.