Mobile Sales Pro - Tech Solutions & Stock Grants

T-Mobile; Grove City (OH); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k)

Paid time off

Medical insurance

Job summary

T-Mobile in the United States is seeking a Mobile Associate to support retail operations, helping customers with technology and service needs in a fast-paced setting. You will develop product knowledge, demonstrate network coverage and service plans, and guide customers through their shopping journey using digital tools to assist decisions.

The role emphasizes customer interaction, problem solving, and teamwork.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service or sales experience in retail is preferred.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Age 18+

Authorized to work in US

Education

High School Diploma/GED

Job description

T-Mobile in the United States is seeking a Mobile Associate to support retail operations, helping customers with technology and service needs in a fast-paced setting. You will develop product knowledge, demonstrate network coverage and service plans, and guide customers through their shopping journey using digital tools to assist decisions.

The role emphasizes customer interaction, problem solving, and teamwork.