Mobile Sales Pro: Tech Solutions & Stock Grants

T-Mobile; City of Little Falls (NY); Presencial; USD 54 000 - 66 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance

401(k)

Employee Stock Grants

Paid Time Off

Stock Purchase Plan

Resumo da oferta

T-Mobile USA is seeking a dynamic Mobile Associate to support retail operations by assisting customers with technology and service needs. You will build product knowledge, demonstrate solutions, and guide shoppers through their journey, using digital tools to explain plans and features.

The role emphasizes customer interaction, teamwork, and learning retail processes. Training is provided, with opportunities for growth and incentives as you progress to a Mobile Expert title.

Qualificações

• High School Diploma or GED required.
• At least 6 months of customer service or sales experience in retail preferred.

Responsabilidades

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Use digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to learn retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Handle additional duties/projects as assigned by management.

Conhecimentos

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Formação académica

High School Diploma/GED (Required)

Descrição da oferta de emprego

T-Mobile USA is seeking a dynamic Mobile Associate to support retail operations by assisting customers with technology and service needs. You will build product knowledge, demonstrate solutions, and guide shoppers through their journey, using digital tools to explain plans and features.

The role emphasizes customer interaction, teamwork, and learning retail processes. Training is provided, with opportunities for growth and incentives as you progress to a Mobile Expert title.