Mobile Sales & Service Pro — Stock Grants & Benefits

T-Mobile; Santa Clarita (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Stock grant

Paid time off

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers, demonstrate technology, and help shoppers choose service plans in a fast-paced store setting. You will build product knowledge and use digital tools to tailor solutions.

You will participate in training, collaborate with store colleagues, and contribute to a seamless customer experience. The role offers competitive pay, stock grants eligibility, and comprehensive benefits.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience preferred in a retail environment.
• Strong communication and teamwork skills required.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and product features to customers.
• Complete required training to build knowledge of retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Support additional duties and projects as assigned by management.

Skills

Customer service

Sales

Communication

Teamwork

Multitasking

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers, demonstrate technology, and help shoppers choose service plans in a fast-paced store setting. You will build product knowledge and use digital tools to tailor solutions.

You will participate in training, collaborate with store colleagues, and contribute to a seamless customer experience. The role offers competitive pay, stock grants eligibility, and comprehensive benefits.