Mobile Sales & Service Pro - Growth & Benefits

tmobile; Saint George (UT); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Stock purchase plan

Paid time off

Paid holidays

Parental leave

Tuition assistance

Disability insurance

Life insurance

Transit benefits

Discounts on services

Job summary

T-Mobile in the United States is seeking a Mobile Associate to assist customers with devices and services in a fast-paced retail setting. You will learn to deliver personalized technology and service solutions while using digital tools to demonstrate coverage and benefits during interactions.

Success is measured by customer relationships, training completion, and contributions to a seamless experience. The role supports loyalty and team initiatives within a dynamic environment.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Communication

Customer Service

Sales

Problem Solving

Multitasking

Change Agility

Engaging People

Education

High School Diploma/GED

Job description

T-Mobile in the United States is seeking a Mobile Associate to assist customers with devices and services in a fast-paced retail setting. You will learn to deliver personalized technology and service solutions while using digital tools to demonstrate coverage and benefits during interactions.

Success is measured by customer relationships, training completion, and contributions to a seamless experience. The role supports loyalty and team initiatives within a dynamic environment.