Mobile Sales & Service Pro

T-Mobile; Monroe (WI); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Parental and family leave

Family building benefits

Job summary

T-Mobile USA, Inc. is an Equal Opportunity Employer offering a Total Rewards Package with competitive base pay, stock grants, and a 401(k) plan.

All employees have access to an annual stock grant and stock purchase plan, plus money coaching to support financial growth. The Mobile Associate role supports retail operations by assisting customers with devices and services, using digital tools to show network coverage and service benefits, and completing training to deepen product knowledge.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience preferred in retail.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized solutions.
• Utilize digital tools to demonstrate network coverage and service benefits.
• Complete required training to build knowledge of products and processes.
• Engage customers by exploring needs and demonstrating technology.
• Other duties as assigned by management.

Skills

Customer Service

Sales

Communication

Problem Solving

Engaging People

Multitasking

Change Agility

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is an Equal Opportunity Employer offering a Total Rewards Package with competitive base pay, stock grants, and a 401(k) plan.

All employees have access to an annual stock grant and stock purchase plan, plus money coaching to support financial growth. The Mobile Associate role supports retail operations by assisting customers with devices and services, using digital tools to show network coverage and service benefits, and completing training to deepen product knowledge.