Mobile Sales Pro - Tech Solutions & Stock Grants

T-MOBILE USA, Inc.; Chateau Place (LA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

Health insurance

Paid time off

Holidays

401(k)

Mobile service discounts

Job summary

T-Mobile USA, Inc. is seeking a Retail Associate to support customers in a fast-paced environment, build product knowledge, demonstrate technology, and guide shoppers through their service options. You will engage with customers, use digital tools, and contribute to a positive shopping experience.

The role emphasizes customer interaction, teamwork, and learning retail processes. Training provided, with opportunities for performance-based incentives, stock grants, and benefits as part of our

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in Retail preferred.
• 18 years of age or older and legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Retail Associate to support customers in a fast-paced environment, build product knowledge, demonstrate technology, and guide shoppers through their service options. You will engage with customers, use digital tools, and contribute to a positive shopping experience.

The role emphasizes customer interaction, teamwork, and learning retail processes. Training provided, with opportunities for performance-based incentives, stock grants, and benefits as part of our