Mobile Sales Pro: Tech Solutions & Service

T-Mobile; Little Falls (NJ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Annual stock grant

Employee stock purchase plan

Paid time off and holidays

Parental and family leave

Commuter and transit programs

Job summary

T-Mobile is hiring for a retail associate role focused on delivering personalized technology and service solutions in a fast-paced store environment.

You will build product knowledge, demonstrate options to customers, and guide them through their shopping journey, while developing skills in customer interaction and digital resources. This role emphasizes customer satisfaction and teamwork.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience in a retail environment is preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer problem solving

Customer service

Engaging people

Multitasking

Sales

Teamwork orientation

Education

High School Diploma or GED

6 months customer service/sales (retail)

Job description

T-Mobile is hiring for a retail associate role focused on delivering personalized technology and service solutions in a fast-paced store environment.

You will build product knowledge, demonstrate options to customers, and guide them through their shopping journey, while developing skills in customer interaction and digital resources. This role emphasizes customer satisfaction and teamwork.