Mobile Sales Pro - Tech Solutions & Growth Path

T-Mobile; Keokuk (IA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

Paid time off

Job summary

At T-Mobile, a retail role focuses on assisting customers with technology and service needs in a fast-paced environment. You’ll build product knowledge, demonstrate solutions, and guide customers through their shopping journey, while developing skills in customer interaction and digital tool usage.

Success is measured by customer satisfaction and knowledge proficiency. The role supports the organization’s goals by fostering loyalty and strong customer relationships in a dynamic team setting.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

At T-Mobile, a retail role focuses on assisting customers with technology and service needs in a fast-paced environment. You’ll build product knowledge, demonstrate solutions, and guide customers through their shopping journey, while developing skills in customer interaction and digital tool usage.

Success is measured by customer satisfaction and knowledge proficiency. The role supports the organization’s goals by fostering loyalty and strong customer relationships in a dynamic team setting.